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Roku HD Player

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Average Customer Rating:	4.5
Brand:	Roku, Inc.
Model:	N1100
Weight:	1 pounds
Dimensions:	5 inches x 5 inches x 1.75 inches [Width x Length x Height]

Product Categories

Digital Media Adapters; All product; Televisions; Electronics; Electronics & Computers

Product description

With Wi-Fi and High Definition playback capability built-in, Roku HD Player is the easiest way to stream top-quality instant movies and shows directly to your TV - over 50,000 and counting, from Netflix, Amazon Video On Demand, and more. The best-selling HD Player has everything you need to start enjoying endless entertainment from the comfort of your couch. No wonder it's Netflix members' top rated streaming player.

Features

Start watching movies on your TV in seconds using your high-speed Internet connection

Instantly plays the entire Netflix Instant Watch library with your Netflix membership - no additional subscription required, viewing is unlimited

Instantly plays over 45,000 movies and shows from Amazon Video On Demand

Built-in wireless (Wi-Fi) and wired internet connectivity

Plays High Definition as well as DVD-quality video; works with any TV

Customer reviews

« Easy and Excellent Device! »

I was nervous about getting this, not being especially good at hooking up things plus we have a 10 year old TV and older equipment for our internet. I have a Netflix account where we get one movie at a time and I have been watching instant movies on my laptop and we got sick of it.
I ordered this when it was a goldbox special at 79.99 and waited for my day off to be relaxed while I set it up. Well...since it took only a matter of minutes before I was watching my first movie and all the worry was for nothing! Worked with my old TV and equipment and its awesome!
We love it so much I ordered a second one from Amazon which is now 69.99 for our bedroom downstairs.
Its an amazing enhancement to my Netflix membership and well worth it. This winter when the storms are blowin' outside we will be snug as bugs watching a movie on our amazing roku player!
Just buy it, especially since its such a great price now, you will never regret it!

Rating: (5 out of 5) @ 2010-09-03

« Great while it lasted »

Used it daily for one year, then it just died for no reason. Cheap and effective, but don't expect it to last long.

Rating: (3 out of 5) @ 2010-09-02

« Streaming of Netflix consistently fails - Customer Support is awful »

I've been a Roku user for almost a year, and would never buy their product again, for two key reasons:

1. Streaming issues with Netflix

Roku has a connectivity problem with Netflix Watch Instantly which causes it to drop the connection every few minutes. This makes it virtually impossible to have a good user experience with Netflix. The service works flawlessly with Amazon Video On Demand, but Netflix is a disaster. This is a widely reported problem, and from time to time, credits have been issued to users due to the problem.

2. Awful, and I mean just atrocious, customer service

Roku runs its customer service out of India. Customer service works through a set of resolution steps which completely ignore the reported issues of the customer. If customer service is unable to resolve the case, they log a ticket, and then you wait AT LEAST FIVE BUSINESS DAYS before you get your next response. The eventual response will ignore all previous case history and attempt to walk you through the same steps. Escalation to live support for technical issues is impossible. When I complained, I was told "Don't worry, you're our very special customer".

Apple may experience the same issues, and the lack of access to Amazon is definitely a shortcoming, but I would absolutely never repeat the Roku experience.

Rating: (1 out of 5) @ 2010-09-01

« Now I can survive my GF's cable free house »

I bought the Roku HD player because my girlfriend does not believe in cable but I spend a lot of time at her house. Now I can watch movies from my Netflix cue anytime I want without having to lug my laptop and get it plugged in to her TV every day. The quality is far superior to what I was getting out of my HP notebook even though it also has an HDMI output. The Roku hardly ever needs to rebuffer, and it starts the movies much more quickly than my notebook computer does. The only reason that I took away one star is because it does not have access to Hulu for network television. Her antenna reception is terrible and it is so frustrating to try to get through an entire television show tih signal loss ever 5-10 seconds. If the Roku could stream Hulu or some other service with current, or even last week's episodes of network shows it really would replace cable.

Rating: (4 out of 5) @ 2010-09-01

« Love it, seriously it is the best little device. »

Have one in the living room (HD) and one in bedroom (XR). It is so easy to use. I love having the extra Netfix choices when I do not feel like watching cable. I have discovered that I can also rent movies from Amazon on this thing! It offers other program features that as of now I do not subscribe to. Am very happy I finally bought one, (well two).